Frequesntly Asked Questions

These are the questions we hear most from homeowners, property managers, and industrial facilities across the Capital District. If you do not see your question here, send it through our contact page and we will point you in the right direction.

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These FAQs cover residential, commercial, and industrial exterior cleaning. For service details, visit our Residential Services and Commercial Services pages.

Residential FAQs

What is the difference between soft washing and pressure washing?

Soft washing uses low pressure with the right cleaning agents to remove organic growth like algae and mildew. Pressure washing uses higher pressure for durable surfaces like concrete. For siding and many home exteriors, soft washing is usually the safer choice.

Can high pressure damage siding?

Yes. High pressure can force water behind panels, damage seams, lift paint, and cause problems around windows and trim. That is why we use soft washing for most house washes.

What does a typical house wash include?

A house wash commonly includes exterior siding and visible trim. If you want specific areas prioritized, like the front entry or garage face, tell us during booking. Learn more on our Soft Wash page.

How long does a house wash take?

Most homes take a few hours depending on size, access, and buildup. Larger homes or heavier organic growth can take longer.

Will soft washing remove green algae and mildew stains?

In most cases, yes. Soft washing targets organic growth, which is the source of most green staining on siding and shaded areas.

Do you clean roofs, and is it safe?

Yes. Roof cleaning should be done with the correct low-pressure method to avoid damaging shingles. See our Roof Cleaning Service page for details.

Do you clean gutters or just the outside?

We offer both. If you need debris removed from inside the gutters, book Gutter Cleaning. If you want the exterior brightened to reduce tiger striping and visible staining, book Gutter Brightening Service.

Can you clean driveways and walkways?

Yes. Concrete and stone surfaces are great candidates for surface cleaning. See Driveway Cleaning and Concrete Surface Cleaning.

Will you remove rust stains or hard water spotting?

Some stains come off with standard cleaning. Mineral deposits, hard water spotting, and rust can require specialized treatment. We will set expectations after we see the surface condition.

Do you clean decks and patios?

Yes. We clean patios and many exterior living surfaces. See Deck and Patio Cleaning.

Do you offer exterior window cleaning?

Yes. We offer exterior window cleaning for homes and commercial buildings. Learn more at Exterior Window Cleaning.

Are you insured for residential work?

Yes. We carry insurance appropriate for residential and commercial projects. If you need documentation before scheduling, request it during booking.

How often should a home be washed in the Capital District?

It depends on tree cover, shade, and moisture. North-facing walls and heavily shaded properties usually need cleaning more often than homes with full sun exposure.

Do you use ladders or work from the ground?

It depends on access and the surface. We choose the safest and most appropriate approach for the job and conditions. Residential service links: Residential Services, Soft Wash, Roof Cleaning, Driveway Cleaning

Commercial FAQs

What types of commercial properties do you service?

We service a wide range of commercial sites including storefronts, restaurants, offices, multi-unit residential, and facilities that need routine exterior maintenance. Start with Commercial Pressure Washing.

Can you clean storefronts without disrupting customers?

Yes. Many storefront cleanings are scheduled early morning or off-hours. We plan around entrances, signage, and customer flow.

Do you clean commercial building exteriors and siding?

Yes. We clean building exteriors using the appropriate method for the surface and the soil type. See Commercial Building Pressure Washing.

Do you clean concrete around businesses?

Yes. Sidewalks, entry pads, walkways, and high-traffic concrete are common commercial jobs. See Concrete Surface Cleaning.

Can you clean drive-thrus?

Yes. We clean drive-thru lanes, ordering areas, and high-grease zones with methods designed for food service environments. See Drive Thru Cleaning.

Do you clean dumpster pads and trash areas?

Yes. Dumpster pads collect grease, leachate stains, odors, and bacteria. We offer targeted cleaning for these areas. See Dumpster Pad Cleaning.

Do you clean fuel pads and gas station areas?

Yes. Fuel pads can require specific handling to manage staining and runoff considerations. See Fuel Pad Cleaning.

Do you offer fleet washing?

Yes. We provide fleet washing and exterior cleaning for vehicles and equipment. See Fleet Pressure Washing Services.

Do you remove graffiti?

Yes. Graffiti removal depends on surface type and paint. See Graffiti Removal.

Can you provide recurring service schedules?

Yes. Many commercial clients choose monthly or quarterly exterior maintenance depending on foot traffic, grease, and local conditions.

Are you insured for commercial work?

Yes. We carry insurance appropriate for commercial and industrial projects. If your facility requires COI documentation on file, tell us during scheduling.

Do you have photos of past commercial work?

Yes. You can view project examples on Our Work. Commercial service links: Commercial Services, Commercial Building Cleaning, Drive Thru Cleaning, Dumpster Pad Cleaning, Fuel Pad Cleaning

Industrial FAQs

What types of industrial sites do you service?

We service industrial properties including facilities, rail-adjacent operations, yards, and large sites that require controlled cleaning and safe staging. Learn more at Industrial Property Cleaning Services.

Can you handle large equipment and heavy machinery cleaning?

Yes. We provide heavy equipment washing and can coordinate around site requirements. See Heavy Equipment Washing.

Do you coordinate with facility safety requirements?

Yes. We coordinate around site rules, access, staging, and scheduling requirements. If your site needs a specific check-in process or safety briefing, we plan around it.

Do you clean concrete and high-traffic industrial surfaces?

Yes. Concrete in industrial environments often has heavy soil loads. We match the approach to the surface condition and requirements. See Concrete Surface Cleaning.

Can you clean fleet and service vehicles at industrial sites?

Yes. We can service fleet washing programs and jobsite vehicle cleaning. See Fleet Pressure Washing Services.

Do you offer industrial exterior building cleaning?

Yes. We clean industrial building exteriors, entryways, and high-visibility areas as appropriate for the surface. See Commercial Building Pressure Washing.

How do you approach runoff and environmental considerations?

Requirements vary by site and situation. We plan the job with awareness of drains, flow paths, and sensitive areas. Facilities with specific environmental requirements should communicate them during booking. For general environmental guidance, see the New York State DEC.

Are you insured for industrial work?

Yes. We carry insurance appropriate for industrial and commercial work. If a certificate of insurance is required before access is granted, request it during scheduling. Industrial service links: Industrial Property Cleaning, Heavy Equipment Washing, Fleet Washing

Scheduling, access, and general policies

How do I get a quote?

Use our contact page and include the property type, address, and what you want cleaned. Photos help speed up accurate pricing.

Do I need to be home for residential service?

Not always. As long as we have access to water and the work areas are accessible, many homeowners do not need to be on-site. We confirm details before the job.

What do you need from commercial or industrial sites before arrival?

We typically need access details, site contact information, preferred work windows, and any rules for staging and safety.

What weather conditions delay service?

High winds, lightning, or freezing conditions can affect quality and safety. If weather impacts your schedule, we communicate early and reschedule as needed.

Do you offer service across the Capital District?

Yes. See our service area page for coverage. More helpful pages: Our Work and About Us

Helpful external resources

Cleaning Service

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Scheduling with us is easy. Whether it’s your home, driveway, storefront, or roof — we’re ready to clean it right. Request your free quote now and we’ll handle the rest.